SCOPEInformation and services
This policy explains how VitalEdge LLC collects, uses, discloses, stores, and protects information when you visit PRIMSYN websites, contact us, request information, participate in demonstrations, communicate with us, use managed revenue operations services, or otherwise interact with PRIMSYN. A client may have its own policy and may be the responsible seller or controller for client information; this policy does not replace a client’s required notices.
CONSENTChannel and purpose specific
Service/informational SMS is not marketing SMS. SMS is not AI/artificial-voice consent. Email is not SMS. Consent to receive a call is not consent to record or transcribe. Consent to PRIMSYN communications is not consent to marketing from an unrelated client seller. A general inquiry, phone number, call, Terms acceptance, or purchase does not alone create marketing SMS or AI-marketing-call permission.
MOBILEMobile data is not for sale
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are excluded from any disclosure or sharing category used for third-party marketing or promotional purposes. Service providers may process data only to deliver, secure, support, or administer the program and may not use consent for independent marketing.
VOICEAI and recording are separate
Where prior express written consent is required, PRIMSYN will obtain a separate affirmative written or electronically signed authorization identifying the seller and telephone number before the applicable marketing or telemarketing communication. Consent to receive a telephone call is separate from recording or transcription. Recording/transcription remains disabled pending applicable notice, jurisdictional consent, retention, provider, and release controls.
CHOICESRevocation and DNC
Recognized SMS opt-out requests include STOP, QUIT, END, REVOKE, OPT OUT, CANCEL, and UNSUBSCRIBE; other clear language is treated as an opt-out when reasonably understood as a request to stop. PRIMSYN’s candidate operational target is immediate or near-immediate applicable suppression, while retaining minimum DNC/suppression evidence needed to honor the request.
CONTACTQuestions or requests
VitalEdge LLC
3610 Sunridge Heights Pkwy Apt 2419
Henderson, NV 89052
United StatesPrivacy and Support: support@primsyn.com
Sales: sales@primsyn.com